FAQ

  • How much is shipping?

    Shipping is a starting rate of $3.00 within contiguous 48 states. Per USPS shipping policies, perfume can only be transported via ground shipping.

    Hawaii, Alaska and US territories are air shipping via UPS with rates starting at $19.

  • Where do you ship?

    We ship everywhere. International shipping costs vary. International customers are responsible for taxes and custom duties.

  • How can I contact you?

    Our hours are Monday through Thursday from 10am-6pm (PST). You can reach us by email at info@thesugarhill.co. Or you can fill out the form on our website.

  • Can I return my purchase?

    Please check our Refund and Exchange page for more information.

  • Do you have any products in stores?

    We are stocked at Emanuel New York.

  • Wholesale inquiries

    Please email us at info@thesugarhill.co for wholesale pricing and inquiries.

  • Are the fragrances authentic?

    All products are authentic and were purchased from the main manufacturer and company in Dubai UAE. We guarantee authenticity at an affordable price.

  • Are you affiliated with The Street Scent Dubai?

    We are former distributors of The Street Scent Dubai in the US. We are no longer distributors but we are providing the products to the market at an affordable price.